1. Set Your Goals
Know
your needs. What do you need to offshore? Do you need somebody to build
you a website? To maintain your website? Do you need contact center
agents? Programmers and graphic designers? How many of them do you
think you need? How long should the project would take to finish? List
all these questions down and more. Then answer them.
After doing so, you now should
2. Find The People That You Want To Work With
Finding
the right partner for your project should not be made with haste. You
should meticulously examine every offshoring firms that you
shortlisted. Ask for a company profile, a proposal letter and a
quotation from each one of them, if available, ask for sample works or
portfolios that they produced. This way, you can decide which of the so
many firms suited your taste the best and the most friendly in your
pocket.
Check
the compatibility of your onshore staff with your offshore staff. See
to it that you check if the offshore staff and the onshore staff have
the same wavelength. Be sure that they will enjoy working with each
other. Ask your onshore staff about their opinions. Let them tell you
what they think of hiring offshore staff. This will lessen the tension
and the wrong impression that you are getting people from another part
of the globe because you don't want them anymore. This will also serve
as a window for you to explain to them the plan of the company to try
offshoring projects because if the company will do so, all of them will
benefit from the additional profit that the company could gain.
Now that you have the staff, you will need to
3. Hire A Project Manager
Project
managers are very important if you are really serious with the project.
They are the ones who check the milestones and the quality of work that
the staff accomplishes everyday. Should you hire one, you should
consider certain criteria:
They should be knowledgeable in their fields of expertise.
Has several years of professional experience.
Has proven themselves and received merits for jobs well done.
Now, you have to find you're mode of
4. Communication, Komunikasyon, Comunicación
Identify
the channels to transfer knowledge. This is one of the most important
things to consider when planning an offshore project. The fact that you
will be working with people very far away from your place, you should
be able to monitor them whenever you want, wherever you are. Skype,
AIM, ICQ, & IM are some of the useful channels that you could use
to transfer instructions and to be given reports at the same time.
After you have installed the software that you need in your precious Macbook, you have to
5. Check Risks
Ask
your friends' and mentors' opinions and experiences about offshoring.
This is the best way to check what are the do's and don't's. Ask for
their mistakes and what did they do to solve it. In this way, you will
avoid committing the same mistakes and have a better and systematic way
to deal with stubborn risks.
Speaking of risks, if you really want to avoid those then you have to be sure that you have a
6. Budget Rundown
Of
all the the steps of offshore project planning, you shouldn't jump at
this one. And perhaps you wouldn't because the very fact that you are
considering an offshore project is because you want to save money,
right?
So
take your time, sit down with your accountant and have her carefully
jot down all the money matters and be sure to include a budget for an
7. Offshore Visit
For
your peace of mind, see for yourself the working place of your
staff-to-be. This is optional but recommended for first-timers.
Remember that you are a stakeholder and you have to be sure that you
see tangible facilities and personnels and not just a photoshoped
pictures of the supposed-to-be expansion of your office offshore.
After you have recovered from your jet lag, it's about time to
8. Be SMART
I
don't know who made this, but one thing is for sure – he/she is SMART
to have founded this marvelous system that's being followed by most
result-oriented and successful moguls.
S - Specific
M - Measurable
A - Attainable
R - Realistic
T - Time Bound
Now, you want to know how to be really, really, really SMART? You have to
9. Review Your Plan
Always
review your plan. This is just like the golden rule of writing
discipline - rewriting. Check if you missed something out, if there's a
wrong approach to the plan and so on and so forth. Make a table in
which you will write the milestones of your project. This will not
really look as if it's necessary until you find yourself in the shoes
of professional broadsheet writers that didn't rewrite – an
unrepairable grammatical error printed in the Sunday edition of The
Washington Post read and remembered by all, forever.
But it's not enough to just review it. Always and I mean ALWAYS
10. Be Ready For The Kitchen Sink Syndrome
So
you think you are all set. Then you'll realize eventually that the
offshore project is not what you have in mind. You have to change
direction and resort to plan B. But you don't have plan B. Much worse,
you don't have enough budget, resources and time in your hand. What do
you do now?
This is what you called the Kitchen Sink Syndrome.
We all experience this once (or more than) in our lives. Try doing
thesis. On the defense day, you dressed to impress, you memorized your
presentation and practice all the rebuttals to all the possible queries
that could be thrown by the terror panelists. But then one by one the
panelists ask you questions which are alien to your ears and you have
no choice but to concede. Suddenly the Kitchen Sink Syndrome starts to
sink in and you can't control it. You're doomed.
This
would not have happened if you have plan B and C at hand. Now, list all
possible predicaments you might encounter and make plans B and C. If
you are finished doing all these then,
Congratulations! You are now all set. Good luck and happy offshoring!
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