“Happy Holidays!” from a Global Citizen

by Angelito A. Cruz, C.O.O., Offshoring Inc.

On December 25, Filipino families will all gather in their homes to share sumptuous food and exchange gifts under the bright and colorful lights of Christmas lanterns – that's in the Philippines.

In the northern part of the United States, Canada, and Europe, Filipinos will build snowmen in front of their snow-covered lawns while wearing thick coats to shield themselves from December's cold. In the Middle East, after a hard day's work, Overseas Filipino Workers will wrap their Christmas presents and send them to their loved ones here in the country. Somewhere in Tokyo, lit up by dazzling lights, Filipinos will group together and say a prayer or two for more prosperous years to come.

In other parts of the US, Asia and the rest of the world Filipinos will organize a community and find a Priest in the area to have the traditional “Simbang Gabi” (Midnight Holy Mass). All over the world, the Filipino diasporas will celebrate the holidays in ways that is uniquely Filipino. Filipinos are no longer citizens of a restricted mass of land. Filipinos are citizens of the globe – and they're working very hard every day to make this world a much better place.

During her recent visit to the Philippines, US Secretary of State Hillary Clinton said in a forum, “One of the great exports of this country is your people, and everywhere I go in the world, I meet Filipinos who are doing everything, every kind of job, making every kind of contribution.” She absolutely nailed it on the head. What sets Filipinos apart is their passion and total dedication to their craft in the hope that they'll be able to secure a bright future for their families back home. For this and many other things, let me make it clear: I am a Filipino and I am proud to be one.

We are a fierce nation who doesn't think twice about competing against the best of the best in the globe. Today, aside from Overseas Filipino Workers (OFWs) who provide crucial support to the economies of developed countries, there are many renowned Filipinos in different fields of endeavor. An easy case to point out is the amazing career of the best boxer in the world today, Manny “Pacman” Pacquiao, who many boxing analysts credit for reviving worldwide mainstream interest in the sport through his no-fear, all-action fighting style. Pacquiao has now conquered seven different weight classes – a historic feat no one else has accomplished before.

We can excel in every field, even the extremes. So as Pacquiao dominated the brutal world of boxing, so did Charice Pempengco and Arnel Pineda who became masters of the subtle art of music and vocalization. Charice is the singing child prodigy who was discovered by Ellen DeGeneres and Oprah Winfrey, and who later performed onstage with the biggest names in the entertainment industry, including Celine Dion, Andrea Bocelli and David Foster. Arnel Pineda, of course, is the frontman and lead singer of the American rock band, Journey.

And let us not fail to mention the late former President Corazon “Cory” Aquino and her martyred husband, Benigno “Ninoy” Aquino – both icons of democracy. Ninoy's untimely death in the hands of the corrupt Marcos regime instigated the first People Power revolution, which later became the inspiration of non-violent demonstrations around the world, including those which ended Communist rule in Eastern Europe. Cory, the first elected woman head of state in all of Asia, also championed democracy, peace, and justice from the moment she took office 'til the day she passed away, leaving the country in tears of gratitude.

But it's the low-profile Filipinos who try every day to make a difference who are really the precious pearls of this nation. One of them is Efren Peñaflorida, Jr. who was named CNN Hero of the Year 2009 for his noble efforts to educate street children. There are many others like him in the 7,107 islands of the Philippines who are not yet recognized.

Aware of the immense and boundless potential of Filipinos we at Offshoring Inc. are daily pooling together the most highly skilled, competitive, and talented individuals in the country under one roof. We lease these individuals to clients who continually cite us for the high quality of our output. Here at Offshoring Inc., we showcase the Filipino because the Filipino is a first-rate worker and an excellent global citizen.

For this and many other reasons, let me say it again: I am a Filipino and I'm proud to be one.

Happy Holidays to all! Let us share our love and blessings this season, and may all our wishes come true this coming year.

2009 Year End Report: Showing Resistance and Flexibility

Due to its powerful and dynamic business model, Offshoring Inc. delivered satisfying results for the year 2009 despite the many challenges that besieged the economy and the country. All in all, Offshoring Inc. remains strong and flexible in its staff-leasing enterprise and ready to take on the challenges of 2010. Here are the highlights of Offshoring Inc.'s performance for 2009.

February: Love Month

• Offshoring's headquarters became red and pink as love was celebrated in every corner. A Valentine's program was prepared by Offshoring's administration for its employees, including a dating game, which filled the air with fun and romance.

May: Countering Swine Flu

• To protect its workers from the threat of H1N1 and other types of flu, Offshoring Inc. enlisted the help of medical professionals from Home Health Care to administer flu and pneumonia vaccines to employees. The mission was a huge success, as the number of employees who received vaccinations exceeded the number of those registered.

June: Domaining and Sports Fest

• The sales arm of Offshoring Inc. joined domainers, ad networks, brand managers, and other entrepreneurs in Amsterdam for the 2009 Targeted T.R.A.F.F.I.C. Convention. Fruitful domaining always goes hand in hand with Web development, and Offshoring Inc. has some of the best Web developers in the world.
  

• iWeblympics, the first company-wide sports festival, was held at RFM Gym in Mandaluyong City, about 15 minutes away from Offshoring's headquarters. The colorful and competitive sports fest aimed at building camaraderie among employees.

August: Invading Trade Shows

• Offshoring Inc. joined affliate merchants and vendors in New York for Affiliate Summit East 2009. After a few days, Offshoring was in San Jose, California for the Search Engine Strategies (SES) 2009 Conference and Expo. The company's highly skilled SEO Specialists, Programmers, and Web Designers attracted a lot of people in these events.

September: Helping Employees Rebuild

• Nature flexed its powerful muscles as Typhoon Ketsana, aka “Ondoy,” unloaded record amounts of rainfall on Metro Manila. Thousands of people were left homeless as raging floods almost drowned everything in sight. Offshoring Inc. rushed to help its employees by providing them with survival packages and all the support they could give.

October: Monsters and MyWeb

• iWebmonsters 2009, the annual Halloween celebration, was held at Offshoring's headquarters. Prizes were given away to employees who put the greatest effort in their creepy costumes.

• MyWeb Version 2, the ERP system of Offshoring Inc., was launched. The new software has better navigation, improved design, and more dynamic modules for employees, clients, and admin staff.

November: Critical Decisions Made

• From Offshoring Inc.'s foundation in 2004 up to 2009, the company’s Sales arm operated from its US headquarters in Atlanta, Georgia. In November, the sales function was moved to the Philippines to make information transfer from sales to other local departments more efficient. A local Sales Department was established, spearheaded by Rian Jay Hernandez, the new Sales Manager.

• In another crucial move to optimize its administrative staff, Offshoring's Recruitment Department changed its name to “Talent Acquisition” to separate itself from the Human Resources Department, which in turn changed its name to “Employee Care.” The decision was done to better distinguish each department's role from the other, so both will serve their purposes more effectively.

• The Authorized Reseller Agreement (ARA) was launched to further enhance the Sales force of Offshoring Inc. ARA allows a 3rd party to sell the world-class services of the company.

• Finally, the first ever strategic planning of Offshoring Inc. was held at Caliraya Recreation Center in the province of Laguna. Mr. Angelito A. Cruz, Chief Operating Officer, and all the department heads convened to map out the future of the company.

December: Rockin' Christmas Party and 5th Anniversary

• Offshoring Inc. is planning a rock-theme Christmas party for December 19. The company will also celebrate its 5th anniversary and some employees will be presented with the Employee of the Year Award, Admin Staff of the Year Award, and 5 Years in Service to Offshoring Inc. Award.

2009: The Proof of Offshoring Inc.'s Strength

2009 served as a measuring stick of just how resistant and at the same time, flexible, Offshoring Inc.'s unique staff-leasing business is. Sales and Talent Acquisition remain strong, as both departments think of ways to further improve their results for 2010. Employee Care has also done a great job of addressing employees' needs while Operations were able to expertly supervise accounts to meet their goals. The IT Department had also upgraded many software and hardware units to improve the performance of employees.

The results are undisputable. They all indicate that Offshoring Inc., which successfully transformed from a tiny business to a powerful trendsetter in the BPO industry in just 5 years, will continue to do so in the coming years. Now equipped with the knowledge it needs to improve on its weaknesses and capitalize on its strengths, and eyeing new and bigger markets worldwide, Offshoring Inc. promises to be an even bigger spectacle and wonder of BPO possibilities next year.

Authorized Reseller Agreement: Get Incentives NOW!

If you want the easiest way to get cool incentives, this is your chance. Offshoring Inc. hasrecently launched the Authorized Reseller Agreement (ARA) program. ARA allows 3rd party to sell Offshoring Inc.'s services, which creates huge advantages for the reseller. The deal is simple: get more clients access to our services, you get excellent incentives from us.

Interested parties are now lining up to grab this golden opportunity to work with Offshoring Inc.! If you're interested, simply e-mail our Sales Department at sales@offshoring.com

How do I resell Offshoring Inc.'s services?

An authorized reseller has to find businesses or individuals who may need Offshoring Inc.'s world-class staff-leasing services. Next, they have to brief the prospect about Offshoring Inc. and inform them that they'll soon be contacted for a more detailed explanation of our innovative business model. Then, the reseller sends all the prospect's details to the assigned Offshoring representative. If the deal is closed, the reseller gets incentives! It's that easy.

Who's eligible to be a reseller?

Virtually all types of companies can be an authorized reseller. It doesn't matter if you are not associated with BPO. Basically, anyone who has a rich network of business associates who may need Offshoring Inc.'s high-quality services is eligible for our offer. We only need the reseller to give us the lead and it's up to us to close the sale.

ARA: A Closer Look

While any type of business can be an authorized reseller, an applicant should have the technical expertise and resources to handle this role. If chosen, Offshoring Inc. will completely support you in your sales efforts by providing you with all the materials, knowledge and technical specifications necessary to sell our products and services to prospects. Meanwhile, you have the responsibility to closely work with us through the entire duration of the contract to ensure the success of our endeavors. Offshoring Inc. will sift through applicants to determine which ones have the potential to keep up with our dedication, and competitive spirit.

About Us: Offshoring Inc. and its Craft

Offshoring is an American-managed staff-leasing services provider with hundreds of satisfied clients around the globe. Our website generates thousands of clicks each day because of high demand for our high-performing and talented staff. Offshoring's unique business model enables our clients to achieve low-cost but high quality differentiation that boosts profits and enhances efficiency.

So what are you waiting for? Contact us now, and have a blast working with the BPO powerhouse that is Offshoring Inc.

Jingle Bell Rock: Offshoring Rocks Christmas

Employees partied 'til past midnight last December 19, 2009 during Offshoring Inc.'s rock-themed Christmas party entitled “Jingle Bell Rock.” The head-banging party was held at the Bramante Piazza Ballroom, Renaissance Center, just a short distance away from Offshoring Inc.'s headquarters. Aside from celebrating the holidays, the company also commemorated its 5th anniversary as a trailblazing BPO company.

Rockin' Santa's Socks Off

The rock theme of the party was chosen through an online survey hosted on MyWeb, Offshoring's dynamic ERP software. On the night of the party, employees showed up in their darkest, most rugged rock star outfits, which created the heavy-metal atmosphere in the venue. Many wore leather jackets, some colored and messed their hair up, while others just went for the most extreme and edgiest look possible.

The program was hosted by Jumar Dolor of Plymouth, Kris Andres of 260.com and Eden Solmila of Broadview Holdings. During the program, three bands, which consisted of Offshoring's employees battled it out for musical supremacy. Employees participated in games, wherein a lot of prizes were given out, including DVD players and a 32-inch flat-screen LCD TV. The two best dressed male and female employees of the night also won cool prizes in the costume contest. Gift certificates were also given away to many of the employees who attended the party.

The delicious food that rocked everyone's senses was catered by Azzuro Bramante Catering. At the end of the program, “Sleek” band performed chart-topping hits that made everyone rush to the dance floor and go wild.

5 Years of Rockin' and Rollin' Staff-Leasing Services

While the party was loud, there was also an unmistakable air of solemnity as Offshoring Inc. celebrated its 5th anniversary as the number one staff-leasing services provider in the industry. Mr. Angelito A. Cruz, Chief Operating Officer, delivered an inspiring video message about the ongoing changes in the company, the challenges of 2009, and Offshoring's readiness to reach greater heights in 2010.

One highlight of the program was the debut of the official corporate AVP of Offshoring Inc. The AVP featured the company's innovative business model, its services, and its strengths as a staff-leasing services provider. The AVP will soon be uploaded on Offshoring Inc.'s website, so everyone can view it.

In line with the 5th anniversary, loyalty awardees who've stayed in the company since its inception were recognized and given prizes, including dazzling TIMEX watches with especially inscribed Offshoring Inc. logos. As usual, the Employee of the Year was chosen among many admirable candidates, and the first ever Admin Staff of the Year award was also given. Both winners in these two categories won gorgeous Sony VAIO laptops. More prizes were given away to PA (perfect attendance) awardees and Early Bird winners, who came to the party on the dot.

Congratulations! List of Winners

Indeed, the 2009 “Jingle Bell Rock” Christmas Party of Offshoring Inc. was a huge success. Here now are the winners of the awards and games held at the party:

Employee of the Year:

Winner: Jeff Laceras, Junior Media Manager, Dellwood Holdings AVV

1st runner up: Joel Almazar - Urgent Group Inc. / Research Analyst
2nd runner up: Mark Chanlee Viray - Perlous Limited / Intermediate Graphic Designer
3rd runner up: Analiza Arellano - Market Power Solutions, LLC. / Call Center Agent
4th runner up: Joven Amago - Cross and Company Inc. / Data Entry Specialist
5th runner up: Karen Visande - Market Power Solutions, LLC. / Call Center Agent

Admin Staff of the Year:

Winner: Shella May Lagatic - Senior Talent Acquisition Officer
1st Runner Up: Brix Stewart Sanga - Junior Network Administrator
2nd Runner Up: Francisco Guevarra - IT Specialist
3rd Runner Up: Marissa Laoang - Accountant

5 Years In Service Awardees:

Angel A. Angel - Team Leader, Dellwood, Plymouth, Market Power
Giselle Cabansay - Research Analyst, Urgent Group
Adelina Rada - Night Shift Manager
Girard Glen Subong - Team Leader, Dellwood, Plymouth, Market Power

Costume Contest:

Male Category: Ignacio Martinez - Systems Administrator, 27th Southwing
Female Category: Angelita Lacanlale - Account Manager, Bluewire

Battle of the Bands:

Winner: The Underpants Band
Vocalist: George Ofrasio - Call Center Agent, Market Power
Drums: Anthony Malonzo - Data Entry Specialist, Inventory
Lead Guitar: George Barleta - Link Builder, Inventory
Bass: Daniel Hadlocon - Call Center Agent, Market Power

Perfect Attendance Awardees:
1) Guerrero, Victor - Admin / Employee Care Specialist
2) Manalastas, Glen - Cataweb Online S.L. / Junior Writer
3) Guevarra, Francis - I-tech / IT Specialist
4) Javiniar, Josephine - Admin / Junior Talent Acquisition Officer
5) Galang, Michael - Dellwood Holding AVV / Call Center Agent
6) Casala, Christian Bernard - Admin / IT Specialist
7) Barleta, George - Floating / Link Builder
8) Manabat, Dandy - Floating / Data Entry Specialist
9) Regondola, Joel - Bluewire Studios LLC / Intermediate Graphic Designer
10) Cabanting, Joker - Mate1.com, Inc. / Data Entry Specialist
11) Arbolado, Arsenio - Search & Social Media LLC / Link Builder
12) Balasta, Jason - Mate1.com, Inc. / Data Entry Specialist
13) Rosales, Elaine Catherine - Admin / Sales Supervisor
14) Ruiz, Paul Christian - Admin / Senior Manager
15) Guntang Jr., Rizalino - License Holdings / Link Builder
16) Laceras, Jeff - Dellwood Holdings AVV / Junior Media Manager
17) Vergara, Racie - Admin / Helper

Offshoring Inc.'s 2010 Goals are Set

Offshoring Inc. proved its strength and flexibility in 2009 but it will try to break its records by working twice as hard in 2010. To do this, the management held the first ever strategic planning for the company from November 27-29 at Caliraya Recreation Center and Resort in the province of Laguna, more than two hours from Offshoring Inc.'s headquarters at Pasig City. Mr. Angelito A. Cruz, Chief Operating Officer, together with all department heads attended the conference, which mapped out the future of the company.

Here's a summary of each department's plans for 2010.

Sales: Carefully Measured Steps for Growth

2010 is looking bright in terms of sales, as the newly established local Sales Department in the Philippine headquarters is absolutely ready to deliver great results for the company. Rian Jay Hernandez, new Sales Manager, promised that his extremely capable team is going to beat this year's numbers. Their plan consists of evaluating specific strategies implemented by the US sales arm, and using knowledge gained from that as a measuring stick to determine which sales strategies will produce more concrete results for the company. They also aim to invigorate the SEO of Offshoring's website.

Talent Acquisition: Intensification of Promotions

Talent Acquisition functioned very well in 2009. Paul Christian C. Ruiz, Senior Manager for Employee Care and Talent Acquisition, plans to work more closely with Sales nex year to provide highly skilled staff to clients on time. There is also a plan to speed up recruitment processes and intensify various promotional strategies of the company.

Employee Care: Employees' Needs are Front and Center

Ms. Ajel Olaguer, Employee Care Officer, plans to create a more enjoyable work environment for employees next year, as well as increase the speed of response from Employee Care personnel to employees' queries. Employee Care will also revitalize its preparations for annual events, such as the iWeblympics sports fest and iWebmonsters Halloween party.

Operations: Closer Supervision and Management

Jaymie Pelaez, Morning Shift Supervisor, and Adelina Rada, Night Shift Supervisor, have both done an excellent job of supervising the various accounts the company takes care of. During the company's strategic planning, both outlined tactics to further improve operations management. They plan to coordinate closely with the IT Department next year to reduce technical problems, which may hinder the accomplishment of daily tasks. An enhanced orientation program is also being prepared to make employees more aware of all the resources at their disposal upon getting hired at Offshoring Inc.

IT Department: Hardware and Software Upgrades

All over Offshoring's offices, employees are gradually availing of different hardware and software upgrades spearheaded by the IT Department. Brix Sanga, Systems Administrator, vowed that his team would respond faster next year to IT Tickets (requests of IT support from employees). To make Offshoring's IT structure even more secure, the IT Department promised to install better software and hardware in 2010.

Short-Term and Long-Term Goals Firmly Established

From the moment Offshoring's administration staff reached Caliraya, they went immediately to work. The Mission and Vision of the company were reviewed and revised to better reflect the present form of Offshoring Inc. Each department's accomplishments for 2009 were reviewed while everyone took note of their strengths and weaknesses. Short-term goals were established, as well as long-term goals. Specific, time-bound plans of action were laid out to firmly guide the future actions of the company.

After three days of passionate discussion, brainstorming, and planning, Offshoring's management came up with detailed plans to secure Offshoring's position as the number one staff-leasing services provider in the industry. Finally, Offshoring Inc. is now ready to break new ground, again, in 2010.

Mission

Our mission is to save our clients costs and increase their productivity by providing them with highly skilled and competitive staff equipped with the tools they need to execute their duties.

Vision

Offshoring Inc., the pioneer in offshore staff leasing solutions, will be the leader and the global standard, as we continue to offer our unique approach to new and bigger markets.

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