*Offshoring Inc. Wants YOU! Authorized Reseller Agreement *

Offshoring Inc., the number one staff-leasing services provider and the most promising BPO firm today, is always on the lookout for fresh opportunities for growth. In line with this innovative spirit, it will soon launch the Authorized Reseller Agreement (ARA). ARA basically allows 3rd party to sell Offshoring Inc.'s services, which creates huge advantages for the reseller.

ARA: A Quick Rundown

Offshoring Inc. is bringing back and invigorating the Authorized Reseller Agreement as part of the ongoing effort to increase its sales efficiency. The best candidate, which will get the position of Offshoring Inc.'s reseller, will have the great opportunity to sell the products and services of the trailblazing BPO company. The reseller stands to gain a lot by simply getting more clients access to the best staff-leasing services provider in the industry.

To be eligible as a reseller, interested parties should have technical expertise and resources for the crucial role. Once chosen, Offshoring Inc. will completely support the reseller in its sales efforts by providing them with all the materials, knowledge and technical specifications necessary to sell their products and services to potential clients. Meanwhile, the reseller has the responsibility to closely work with Offshoring Inc. through the entire duration of the contract to ensure that both parties' interests are upheld. Offshoring Inc. will sift through candidates to determine which has the most potential to keep up with its world-class competitive spirit.

Offshoring Inc.: A BPO Powerhouse

Offshoring is an American-managed staff-leasing services provider with hundreds of satisfied clients around the globe. Its website generates thousands of clicks each day because of the high demand for its high-performing and talented staff. Offshoring's unique business model enables its clients to achieve low-cost but high quality differentiation that boosts profits and enhances efficiency. The winning candidate for the ARA will surely have a blast of a time working with the BPO powerhouse.

*Sales Function Moved to the Philippines *

Offshoring Inc. has two headquarters: one in Atlanta, Georgia and another in Ortigas Center, Pasig City, Philippines. To speed up the processing of clients and potential clients, Offshoring's management has decided to move its sales function from the US to the Philippines. The new local Sales Department was established at the Tycoon Centre Condominium, the site of Offshoring Inc.'s Philippine offices, with the aim of increasing the overall efficiency of the company.

Faster, More Effective Sales

Mr. Angelito A. Cruz, Chief Operating Officer of Offshoring Inc. explained the need for the relocation of the sales function. According to him, the bulk of administrative work is handled in the Philippines, so relocating sales to the country would make processing so much faster because sales would be in touch with other departments such as Talent Acquisition and Employee Care (Please see article “New Names for Offshoring's HR and Recruitment Departments”).

A Dedicated Team for Local Sales Department

“The Sales Department is composed of 3 people, 2 staff, and a head,” Mr. Cruz said. The team has a number of responsibilities, including total sales, after sales marketing, sales website, client relations, and SEO / SEM among others. Their office is on the 27th floor of Tycoon Centre Condominium, nearby Offshoring's other departments to increase the speed of workflow.

Offshoring Inc. plans to maintain its US office by reserving it for accounting purposes. In the end, clients, potential clients and employees all stand to gain from the planned set-up. Interested parties will have all the information they want instantly while the improved effectivity of sales should ultimately benefit employees.

Aside from the relocation of its sales function, Offshoring Inc. had also changed the names of its HR and Recruitment departments, replacing them with Employee Care and Talent Acquisition respectively. These actions are all aimed at boosting the efficiency of the organization so Offshoring Inc. will continue to be the number one staff-leasing services provider in the industry.

*New Names for Offshoring's HR and Recruitment Departments *

Sometimes, the road to efficiency begins with a simple change of names to properly describe what tasks each unit in an enterprise performs. With this idea in mind, Offshoring Inc.'s management has decided to change the names of its HR and Recruitment Departments. Offshoring Inc.'s HR Department is now called Employee Care Department while the Recruitment Department is now called Talent Acquisition Department.

Big Announcement During iWebmonsters

The big announcement was made through an AVP played during the iWebmonsters 2009 party at the 5th floor pantry of Tycoon Centre Condominium, Offshoring Inc.'s headquarters. Mr. Paul Christian C. Ruiz, now Senior Manager for Employee Care and Talent Acquisition, announced through a Halloween-themed AVP that HR and Recruitment are now virtually gone. In the short AVP, Mr. Ruiz said:

“Traditionally, if you look at other companies, Recruitment is part of HR. But here in Offshoring, Recruitment is a very important part of the whole company. It's through recruitment that we are able to hire the staff that we offer to our clients.”

“So to separate HR and Recruitment, we are renaming the two departments. This will also describe their responsibilities better. HR will now be officially called Employee Care Department because it takes care of employees’ needs. Meanwhile, Recruitment will now be known as Talent Acquisition Department because it's responsible for hiring new talents for the company.”

“We really think that this will greatly improve admin's services.”

With the change in names comes the task of updating all official documents. Mr. Angelito A. Cruz, Chief Operating Officer of Offshoring Inc., had already ordered the immediate update of all policies and other documents. His decision to change the names of HR and Recruitment was a response to the frequent problem of people mixing up the duties and tasks of both. The complete name change should lead to better allocation of resources and direction to each department, leading to greater overall efficiency of Offshoring's administration.

* Offshoring Inc.'s Employees Observe All Souls' Day and All Saints' Day *

Every 1st and 2nd of November, Filipinos commemorate their beloved dead relatives and revered saints by observing All Saints' Day and All Souls' Day respectively. This year, All Saints' Day fell on a Sunday while All Souls' Day fell on a Monday, so Offshoring Inc.'s employees had the opportunity to do their annual rituals and activities on a long weekend. Like other Filipinos, many employees went to their provinces to go with their families to cemeteries where their dead relatives rest in peace. Flowers were laid next to headstones or on top of tombs and candles were lit to honor those who passed away now believed to be in the presence of God. Employees of Offshoring Inc., the number one staff-leasing services provider in the industry, had different experiences of the deeply spiritual weekend.

A Time to Bond with the Family

The departed may be honored on All Souls' Day, but it is the living family that takes center stage during the commemoration. Filipino families take the time to reunite during this special holiday, peacefully talking and eating at cemeteries, some even building tents for the night. Reycard P. Limbing, Graphic Designer for TotemCash, spent some quality time with his family.

“This long weekend was busy. Friends and family came and spent Saturday night at my apartment. Sunday, it was All Saints' Day and I spent time with my family, uncle, aunt, and two cousins. After having lunch, we watched a movie. We then headed to Camp Aguinaldo where we usually have our Sunday mass. After a quick dinner, I rushed to Patero's Garden Cemetery to visit my grandfather and grandmother.”

Beliefs on the Afterlife

Majority of Filipinos are Roman Catholics but the rich history and culture of the nation have resulted in different beliefs on death and the afterlife. Christopher S. Sony, Master Programmer of Content Creations believes that the dead are not so peaceful and quiet during All Souls' Day.

“In previous years, I've always felt that some of my dead relatives were visiting during this occasion; but this year is different and I did not feel any strange or creepy thing during the night of November 1st. Also, I never forget to switch on the lights for protection against unexpected guests.” For Christopher, lighting candles every 6:00 AM is enough to respect the dead. Going to the cemetery is a big no-no. “In our family, we don’t go to the cemetery. It is creepy to see the tombs of dead people.”

However, Jether M. Sarraga, Intermediate Graphic Designer for Search and Social and Big Dave Media, does not agree with this view of afterlife at all. To him, all spirits are already in heaven, not on earth haunting people. “I understand others' point of view regarding All Souls' Day and I respect it because it's important to them. But I don't really celebrate any non-biblical celebration like All Souls' Day because there's no way to communicate with the spirit of the dead. The real spirit of the dead has returned to the source of human life – the Almighty God.”

Although Offshoring Inc.'s employees had different experiences of All Souls' Day and All Saints' Day; they all agree that remembering the departed is very important. “It is a way to show our dead relatives that we love them even though they're in the afterlife,” said Christopher. “Actually, we should not only remember our loved ones who passed away every All Souls' Day. They should be in our prayers everyday,” said Julieta.

* Offshoring SOURCE and Offshoring INK: Transparency Guaranteed *

Awareness, trust and a keen sensitivity to transparency – these are just some of the values that Offshoring Inc. promotes in accordance with its role of being the number one choice for quick and hassle-free BPO solutions in the industry. To pursue this goal, Offshoring Inc. releases two different kinds of newsletters each month to the people it values the most: its clients and employees, so they become aware of everything that concerns their business and the larger BPO world. Clients have “Offshoring SOURCE” while Employees have “Offshoring INK.”

Offshoring SOURCE: Your Source for Everything Offshoring

Offshoring Inc. has consistently released newsletters to its clients since 2006. Now, the newsletter has been officially named “Offshoring SOURCE” to better project its intention of conveying factual and crucial news about Offshoring Inc., outsourcing and offshoring today.

SOURCE is delivered to clients' e-mails every 15th of the month. It's also uploaded on the company's website at http://www.offshoring.com/ on the same day, so the general public can read it. It contains news about recent events at Offshoring Inc., as well as related articles on Web-based businesses, BPO and everything that affects the industry.

Offshoring INK: Fanning Flames of Creativity

Every 1st of the month, Offshoring's employees open their inboxes to read Offshoring INK, the official employee newsletter. Like SOURCE, INK relays relevant news but it also contains articles about the talents and hobbies of employees. This way, the company is able to promote the creativity of employees which greatly increases the quality of their daily work. All issues of INK are uploaded on MyWeb, the online workforce management software of Offshoring, so they can access it more easily.

Together, Offshoring SOURCE and Offshoring INK are making business processes in Offshoring Inc. more transparent, so readers feel more secure about the status of daily operations and they're better equipped with useful knowledge in this fiercely competitive world.

* IWebmonsters 2009: A Brilliant, Blood-Spattered Party! *

There were no cool mafia guys and no cute Alice in Wonderland characters that showed up last October 30, 2009 during the iWebmonsters party held at the 5th floor pantry of Tycoon Center Condominium, Offshoring Inc's headquarters. Employees all chose to go for gory as they wore bloodstained zombie costumes and dark witch outfits to celebrate Halloween.

Two celebrations were held, one for employees on day shift and another for employees on night shift. Louie L. Daganzo IV, Junior Talent Acquisition Officer, and Franchesca Nicole E. Cornelia, Talent Acquisition Assistant hosted the morning program. The program started with a classic “bring me” game. Sweets were given out as prizes to winners, although all employees got their share of chocolates and candies for trick or treat. Employees on night shift also received the same treats while the program was hosted by Jay P. Paras, Master Graphic Designer for Domain Development and Rica P. Espiritu, Project Manager of 260.com.

Offshoring Inc. Awards Winners

This year's iWebmonsters included two tough competitions: individual costume contest and group decoration contest. Offshoring Inc. thanks all the competitive participants and congratulates the winners!

Individual Costume Contest

For the individual contest, the criteria were: workmanship and resourcefulness (20%), details (30%), and overall effect and presentation (50%). The admin panel present during the program determined the winners.

AM Shift

Male Category:
1st place: Art Jason D. Frias
2nd place: Joel E. Regondola

Female Category:
1st place: Angelita C. Lacanlale
2nd place: Diana M. Liban

PM Shift

Male Category:
1st place: Aldren C. Gamas
2nd place: Kevin E. Lim

Female Category:
1st place: Ria M. Canonero
2nd place: Laery V. Villegas

Group Decoration Contest

Criteria for the group decoration contest were: creativity (30%), thoroughness of decoration (30%) and Halloween spirit (40%). Offshoring decided to reward all participants because everyone gave an amazing effort to make their work areas as macabre as possible.

Winner: PM Shift (Pantry area)
Finalists: AM Shift
                 Bluewire
                 Qool Media
                 Broadview Holdings

Another highlight of the morning program was the AVP that the admin staff played, announcing the change of names of HR and Recruitment departments (Please see article “New Names for Offshoring's HR and Recruitment Departments”). According to the AVP, HR will now be called “Employee Care Department” while Recruitment will now be referred to as “Talent Acquisition.”

iWebmonsters 2009 was definitely a complete success. Offshoring Inc. is planning to make the event even bigger next year because the company takes its annual celebrations very seriously. Aside from providing employees with opportunities to have fun, these events also foster camaraderie and teamwork among them. Offshoring Inc. firmly believes that investing in the well-being of its high-performing, world-class employees will no doubt secure its standing as the most promising BPO company in the industry today.