Frequently Asked Questions

 
  1. What is offshoring?

    Offshoring is the practice of relocating business processes to another country as a means to decrease staff costs while increasing productivity. This allows greater time and capital to be deployed to the core competencies of a business.

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  2. Is there a difference between offshoring and outsourcing?

    Offshoring is the practice of hiring workers in another country other than where your company is located. Offshoring Inc. is an extension of you and your company. Your offshore staff act as your employees, whom you manage just as if they were next door.

    Outsourcing is the practice of buying products and/or services from a third party. Outsourcing can take place in the country in which you are based or in another country. Wherever you contract these outsourcing services, they remain a third party vendor. One example would be an auto manufacturer outsourcing their need for vehicle tires to an independent supplier.

    This works well for certain industry segments but in the knowledge economy and the human services industry, offshoring is the most effective method for extending your workforce, affording you input and control at every level.

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  3. Who is Offshoring Inc.?

    Formed in 2004 by a group of American IT executives with extensive outsourcing and offshoring experience, Offshoring Inc. provides offshore staff leasing services to hundreds of satisfied businesses across the globe.

    Our corporate headquarters are based in Atlanta, Georgia and Manila, Philippines. The branch in Manila is located in our own modern corporate office building with access to unlimited bandwidth for jobs of any size or complexity.

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  4. What services do you offer?

    We accommodate all your web development and IT needs. Our product line is summarized below for your easy reference.

    Full time Writers

    From a simple description to a large project requiring in depth research and creative writing, all of our writers have paid professional writing experience.

    Full time Graphic Designers

    Our graphic designers are fast, reliable and have full command over the skills and tools required to deliver a superior product. We also lease 3D CGI Production artists, Cartoonists and many other niche skills.

    Full time Media Managers

    Whatever is necessary to prepare your online media, from video encoding, watermarking, video editing or full blown production, we provide the talent to prepare your digital media.

    Full time Programmers

    Our programmers are fluent in a wide range of programming languages. From junior to master programmers, we have the resources to accommodate any of your programming needs.

    Full time Quality Assurance and Data Entry Specialists

    Our quality control engineers are experts at solving a wide variety of issues on your web sites from security holes to functionality problems.

    Our data entry specialists are competent and efficient, slashing your costs and increasing productivity.

    Contact Center Agents

    Whether through email correspondence or live chat, our agents can assist with sales, information, customer service and more.

    For your call center needs, our well trained agents have both extensive inbound and outbound call center experience. We provide the telephony services and software as well as unlimited inbound and outbound calling options.

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  5. What sets Offshoring Inc. apart from the others?

    A majority of today's offshoring companies hire workers from all over the world and then assign them to a given project. This is an industry practice known as "Body Shopping. " Your contact company would essentially be a virtual employment agency. You may have a group of programmers from Ukraine and developers in India.

    At Offshoring Inc. our work force lives in and around Manila and reports to work at our corporate headquarters in Ortigas City, Manila. We have rigorous and extensive hiring practices. We pay top industry salaries. Recognizing the career growth opportunities available to them in Offshoring Inc., our workforce is highly motivated to be a team player.

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  6. Why the Philippines?

    One recent survey of top executives conducted by Hong Kong's Political and Economic Risk Consultancy rated the Philippines better than any other country in Asia on the quality, cost and availability of skilled labor.

    The Philippines was an American colony for nearly 50 years and as a result has an undeniably Western-influenced culture. The Philippines has a literacy rate of 94%, and a large pool of highly skilled English speaking professionals adept at producing and using medium to high-technology equipment. The Philippines is one of Asia's prime locations for backroom operations and support services. The Philippines provides us with a large pool of multi-skilled English speaking labor force known for creativity, efficiency and advanced IT training.

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  7. Why should I take the risk of going offshore?

    We offer On Site American Management. While offshoring affords you significant cost benefits, we recognize your valid concerns about the quality of work and management of the team.

    Will the needs of your customers be properly serviced? Can the management team instill the values, procedures and cultural understanding required to effectively interact with customers or potential customers in another country?

    Unlike other Offshoring companies, Offshoring Inc. is an American owned and operated company headquartered in Atlanta, Georgia with key American management stationed in the Philippines.

    Locating American management in our Philippine office allows our customers to maximize the cost benefits of utilizing offshore labor while ensuring delivery of services equal or greater than that of a company based in your own country.

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  8. What about the cultural differences?

    When a company considers offshoring of any kind, they are usually concerned that crossing the border will mean encountering cultural differences as a stumbling block in communication and job quality.

    Culturally, much of the Philippines has more commonalities with Western culture than most other countries, such as India. Thanks to its history, the people of the Philippines have the best quality English spoken anywhere in Asia. The Filipino accent is far easier to understand for Westerners.

    This Filipino-American cultural compatibility enables stellar service delivery not obtainable in other countries offering staff leasing.

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  9. How can I be assured that my proprietary business information is secured?

    The security of our clients' Intellectual Property and Trade Secrets is our top priority and all potential staff are extensively reviewed with background checks and they are constantly supervised. In addition, we provide US-based confidentiality and non-compete agreements with all clients, further ensuring our commitment to your business. We do not share agents between clients. Your staff are your employees for the term of your contract.

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  10. What about pricing?

    Offshoring Inc. offers a fixed per-person payment structure based on the skill sets and experience level of the individual staff member. One simple monthly fee covers the cost of recruitment, salary, management, workspace, equipment and ongoing expenses of your staff.

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  11. What about the costs involved to communicate with my staff?

    Most communications can be done digitally. We will assist you in finding the most cost effective telephony mode to communicate with your staff.

    Many of our clients use Skype and Voip which are extremely economical. In addition it is easy to communicate with them using instant messaging programs or simply email.

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  12. What about the worker's qualification for the job?

    Offshoring Inc. is an industry leader in hiring and recruitment. We sponsor job fairs. We host local computer technology user group meetings in our own offices.

    Whatever your needs, we can find the right employee for you. We receive over a minimum of 100 new resumes per day from highly qualified candidates. We only hire well-trained and experienced individuals to be part of your company and let them handle design and development projects for you.

    Most of our staff has a four year advanced degree and practical experience in the workforce. They show up on time, dress professionally and are eager to work. Our workers are all fully dedicated professionals.

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  13. Who will assist me in understanding the best staff requirements for my business?

    At Offshoring Inc. we want you to save time and money while increasing your productivity. Contact us for an in-depth consultation so we can explore together the most efficient ways to serve your needs.

    After you sign up with us you are assigned a recruiter as a contact. This recruiter will start sending you resumes of candidates immediately. You can interview these candidates over the phone if you wish. You can also ask us to administer a test to the candidates that you've developed. Please note that we have our own testing procedures as well and you will be given the candidates' test scores. We don't assign anyone to your account until you have accepted the candidate.

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  14. How can I feel confident that my business goals will be accomplished?

    Unlike the more typical approaches, at Offshoring Inc. we actually help businesses to build a personal staff which they or their assigned supervisor manage and control at all times. Why expose yourself to potential cost overruns and project surprises with a third party vendor? The peace of mind that comes with our fixed monthly pricing allows you to focus on the goals at hand, creating and maintaining control over your product and/or service.

    Therefore, your business has absolute command over the development of the product and/or service from start to finish, leaving no surprises or unexpected expenses that can accrue with subcontractors.

    There are many benefits available to having your own direct team. Please keep in mind that your staff will be reporting directly to you just as they would if they were physically present with you, so you need to be prepared to give them instructions on what you expect them to do.

    We feel that there are 5 distinct things that need to be done for effective management of the Offshoring Inc. system. These are the following.

    1. Recruit the best possible people that can be found.
    2. Give them the tools that they need to do their job.
    3. Remove any obstacles in their way.
    4. Give them clear directions as to what they are to accomplish.
    5. Catch them doing things right and tell them to do more of it.

    We do numbers 1, 2 and 3 for you but you need to take care of 4 and 5.

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  15. Who is accountable for my staff?

    The Supervised Team Method innovated by Offshoring Inc. is unheard of in the industry. Often, staffing firms have one supervisor for hundreds of staff personnel. Offshoring Inc. provides you with the personal attention you need to maximize your team's potential.

    When you hire a team of 10 seats, we provide you with your own personal team supervisor for free. The supervisor has superior skills in management and the specific job skills required of your staff. The staff supervisor is your primary contact and is 100% accountable to you for your team's work. You issue your checklist of job duties to your supervisor and they delegate them to your team.

    This supervisor holds the ultimate accountability for your satisfaction!

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  16. What time zone do I have to communicate in?

    Offshoring Inc. offers unprecedented flexibility with our staffing protocol. Whether you are in London or Los Angeles, we arrange for your staff to work simultaneously with you. You chose the time shift to meet your needs.

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Client Testimonials

Mike Smutka

Mike Smutka

Head - Product Devt

Bleam Solutions

Being a business owner, I see first hand the shifts in the global economy. And as the world evolves, so has our business. Through it all there has been one constant: our strong relationship with Offshoring Inc. They really have made our business relationship feel like a partnership. I can't say enough about the level of service we have received. To this day it still feels like our remote employees are just across the hall. It is in large part because of this relationship that I see our business growing in the future while others are downsizing.

Jennifer Thorinberg

Jennifer Thorimbert

Content Manager

Qool Media Inc.

"During almost 2 years with Offshoring Inc, we have leased writers, graphic designers, programmers, link builders, webmasters, and project managers. Offshoring.com has worked with us to customize job requirements, test applicants (with both standardized tests as well as those we've provided), and generally make sure we are taken care of. The quality of staff is excellent, and having a team working overseas ensures that our company sees almost 24-hour productivity."

Illusion Factory

Illusion factory

 

 

"Offshoring Inc provides us with well-trained staff, the facilities and equipment they need to be productive, and a responsive management team who attends to our needs as well as theirs. Anything we need is taken care of and communication with our staff members is open and easy. We would recommend StaffOffshore.com to anyone with staff outsourcing needs."