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Outsourcing Asian Services
December 6, 2006


Asia as Offshore Outsourcing Hub

Offshoring may have created a political storm in some countries, but operators across the region are looking to outsourcing Asian services particularly everything in the Philippines from IT and call centers to network maintenance and even network operations as they examine what their core business is.

Outsourcing or more exactly, offshoring, has become the fear of every IT engineer and call center agent in North America. The bleeding of jobs has seeped into the US election cycle to become a highly emotive topic. In Asia it remains a business issue, though carriers in particular are clearly wary of discussing it.

Yet outsourcing is hardly new, especially in this part of the world. Starting with Japan in the 1950s, Asia's tiger economies have done very well out of contract manufacturing and the wholesale shift of factory work from the US and Europe.

Outsourcing is also more than offshoring. A process can be contracted to an internal company source. For example, Asian branches of a multinational corporation might share a single data center. Or the function might be carried out locally, but by an external entity, as in the case of an operator contracting out network maintenance functions to a vendor.

Outsourcing and the establishment of captive customer service operations offshore depend on labor markets to supply qualified talent at affordable rates. Without appropriate personnel, nothing is possible.

Over the last five years, the Philippines' IT and BPO sectors, which earn almost all their revenues from providing offshoring and outsourcing services to the world, have proven to be significant economic growth engines. They have grown from $4 billion in 2000 to about $17 billion in 2005, accounting for 6% of the increase in gross domestic product during the period. The offshore IT and BPO industries accounted for nearly 95% of the absolute growth in foreign exchange inflows associated with the country's services industries. While total services exports grew by 60% from $16 billion in 2000 to $25 billion in 2004, offshore IT and BPO exports tripled over the five years.

The potential market for outsourcing Asian services is huge and offers the Philippines an opportunity of dramatic growth if the country can meet these challenges. Its bottom-up analysis indicates that the addressable market for global offshoring is above US$300 billion, split almost evenly between IT, which provides computer-related information services, and BPO, which provides a variety of business services such as call centers and payroll outsourcing.

Offshoring, Inc, an American owned and operated staff leasing company headquartered in Atlanta, Georgia and based in the Philippines, provides businesses and employers with a simple, no-hassle solution to offshoring business processes, in response to the influx of demand for outsourced products and/or services.

Offshoring, Inc provides offshoring solutions in the Philippines and is the foremost offshore staff leasing company that offers the best professionals in the labor pool, such as advanced degree holders and competently trained writers, graphic designers, programmers, media managers, quality assurance representatives, data entry clerks and contact center agents all who have practical experience in the workforce. The company helps international employers significantly reduce searching, training, and operating costs while maintaining complete control over the process. Offshoring, Inc’s edge among other staff leasing companies is the highly qualified skilled professionals that occupy their seats. The company also provides state-of-the-art hardware and facilities for the professionals’ efficient operations.

Providing US-based confidentiality and non-compete agreements, Offshoring, Inc values the client’s intellectual property and trade secrets in top priority. The company assures clients that the staff they hire are their exclusive employees until the contract expires. All potential staff are extensively reviewed with background checks and constant stern supervision. Offshoring, Inc dutifully protects their clients’ security.

Outsourcing Asian services makes worldwide organizations to look at the country due to availability of trained human beings and technically skilled human resource, as a profitable base for shifting the high end Information Technology and Software related solutions and services. Network management support and high end engineering are other important areas. Digital content animation and creation are another field in Software Outsourcing that shows immense potentiality.

If the prevalent remains to be seen, it would succeed in Asia as Offshore Outsourcing hub. So with these results the software development outsourcing industry of the Philippines and other outsourcing countries is rapidly getting more and wide experience. Now a day, all are hiring multiple local Asian service vendors firm for getting good programming support in their system. It would really demonstrate some of the available capabilities of the Philippines for providing IT resources that concerns government for initiatives in bringing of Software Development Outsourcing.

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