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BPO Growth in the Philippines
November 8, 2006


The Filipino Optimism in BPO

With the rise of the Internet, there has been a significant shift in the business model that allows companies to place staff in the lowest-cost locations. This business is now starting to come to Asia as more and more jobs have the potential to be performed remotely. BPO, or outsourcing in general, has conventionally been seen as a way of cutting down on overhead expenses. This point of view has changed over time. Now, BPO is seen more and more as a strategic move. Outsourcing enables the company to concentrate on its core functions and delegate noncore activities to a provider that specializes in it.

Recent survey activity has highlighted the attractiveness of the Philippines as a prime location for the outsourcing of business services. The BPO growth in the Philippines is tremendously optimistic. Cultural and communications strengths weigh very favorably in the balance for the Philippines, versus other locations where inconsistent communications skills are highly problematic for many clients and service providers.

When quality of outcome and customer experience is considered – which is driven by the quality of a staff and management team, and not just cost reduction – the Philippines clearly takes the number one slot. Having caught wind of that trend, other local governments have begun promoting their cities along with the national government to establish new economic and technology centers in multiple cities throughout the country as an additional incentive for IT outsourcing and BPO suppliers.

Driven by a need for broad-based growth, the Philippine government has assumed the task of putting a slew of catalysts like infrastructure, finance and people. That road map aims to accelerate the growth and development of the industry, particularly grow domestic demand for software products and services, develop skilled software professionals, and increase software exports.

BPO growth in the Philippines is seen as one of the drivers that would secure the country the position of being top destination of choice for services. With its excellent telecommunications infrastructure and its pool of superior talent, the country is at a good position to accommodate these demands.

The Philippines is well-suited to growth in the BPO sector: Filipino sourcing and procurement experts are not just among the world's most respected experts in their field; They have consistently influenced and improved accepted best practice; The Philippines produces graduates over 350,000 young professionals a year; As the world's third-largest English-speaking country in the world Filipinos are comfortable speaking and working in English, and discussing complex ideas in English; and, IT hubs are established throughout the country assuring an adequate supply of human resources.

Offshoring, Inc expects to generate a lot of attention from the offshore market. The company wants to convey the message that the Philippines cannot only provide low-cost service in terms of software development but it also offers various high quality and domain expertise.

Offshoring, Inc, the leading American owned and operated offshore outsourcing company based in the Philippines, attests to the aforementioned studies regarding the phenomenon of business process outsourcing. Formed in 2004 by a group of American IT executives with extensive outsourcing and offshoring experience, the company is proud to have a long record of successful collaborations that have brought tremendous benefits to businesses worldwide.

Offshoring, Inc is a staff leasing company providing high qualified professionals to various businesses across the globe. The company has a huge pool of motivated professionals ranging from well-trained and experienced writers, graphic designers, programmers, media managers, quality assurance representatives, data entry clerks to contact center agents all who underwent a rigorous process of search and recruitment. Offshoring, Inc can also customize a quote the client and recruit staff not included in the list.

Offshoring, Inc aims to help businesses eliminate routine tasks and focus instead on strategic core business undertakings that contribute directly to the ultimate success of the business. With significant cost benefits and efficient management of the without having to sacrifice high quality output, Offshoring, Inc brings better profit margins, thus allowing businesses to achieve remarkable economic and executive class gains.

The Philippines democratic system fosters flexibility and creativity. This works well for things like software development. Filipinos are the least structured and they can adapt easily and are very adjustable. Corporate giants have encouraged the Philippines as an ideal location, citing quality, competence, reliability, high-learning curves and the facility for the English language. Low labor rate is also another incentive and is mainly the reason for the rapid BPO growth in the Philippines.

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