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Body Shopping in the Philippines
November 2, 2006


How Body Shopping Works to Your Advantage

Body shopping refers to the delegation of non-core operations from internal production to an external entity specializing in the management of that operation. The decision to outsource or body shop is often made in the interest of lowering firm costs, redirecting or conserving energy directed at the competencies of a particular business, or to make more efficient use of worldwide labor, capital, technology and resources.

Drawing on in-depth field research and folding an ethnography into a political economy examination, the Philippine government offers a richly detailed analysis of the Philippine-based global labor management practice known as "body shopping." In this practice, a group of consultants--body shops--in different countries works together to recruit IT workers. Body shops then farm out workers to clients as project-based labor; and upon a project's completion they either place the workers with a different client or "bench" them to await the next placement. Thus, labor is managed globally to serve volatile capital movement.

While the growing number of body shopping in the Philippines tends to vindicate the government’s strategy of encouraging the private sector to channel investments in this business, Filipinos steadily adapt to the outcomes of this industry expansion. Many leading multinationals use the Philippines as a global or regional center for customer services or back office processing. There is a growing force behind the argument that BPOs need to be seen as part of a larger communication, sales, and service strategy. Body shopping in the Philippines combines innovative technology with well-trained and highly motivated professionals, who are committed to providing consistent, positive interaction to the clients and prospects 24 hours a day. The end results: client satisfaction, account retention, and expanded market share for the corporate clients.

Staying ahead of competition requires the capability to quickly identify and adapt to strategically important trends. As the shift from traditional brick-and-mortar business models to models that rely on multiple market channels occur, body shopping in the Philippines is emerging as the central point of contact between businesses and success.

The BPO industry is flexible in labor management system – a flexibility widely regarded as the modus operandi of global capitalism today. Global "Body Shopping" explores how flexibility and uncertainty in the IT labor market are constructed and sustained through concrete human actions.

By alleviating the business’ HR team of its non-productive administrative duties, Offshoring, Inc programs enable customers to focus on core responsibilities and more efficiently manage their time, while subsequently improving their profit margins.

Offshoring, Inc, the leading American owned and operated offshore outsourcing company based in the Philippines, attests to the aforementioned studies regarding the phenomenon of business process outsourcing. Formed in 2004 by a group of American IT executives with extensive outsourcing and offshoring experience, the company is proud to have a long record of successful collaborations that have brought tremendous benefits to businesses worldwide.

Offshoring, Inc is a Philippine-based provider of end-to-end BPO solutions. Its enterprise and chief line of business is in programming and design operations and currently runs one of the most extensive staff leasing networks in the Philippines.

Offshoring, Inc is unparalleled for top-quality service delivery and the highest of ethical standards. Offshoring, Inc is focused on providing superior outsourcing solutions to relieve the client’s human resources function from a variety of time-consuming administrative responsibilities.

Every program developed by Offshoring, Inc can help lower the business’ overhead, reduce business risk and allow for a better focus on the client’s core business priorities. Beyond saving valuable time and needless distraction, Offshoring, Inc can minimize financial liability and improve profitability all at once. By pooling existing workforce with the company’s, it can also offer full-time employees a comprehensive benefits plan - enhancing the client’s business dollar.

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