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Outsourcing in the Philippines
September 20, 2006


THE INGENUITY OF OUTSOURCING


Outsourcing is often defined as the delegation of non-core operations or jobs from internal production within a business to an external entity that specializes in that operation. Outsourcing is a business decision that is often made to lower costs or focus on competencies.

The idea of outsourcing is rooted in the competitive advantage theory propagated by Adam Smith in his book The Wealth of Nations which was published in 1776. Over the years, the meaning of the term "outsourcing" has undergone changes. What started off as the shifting of manufacturing to countries providing cheap labor during the Industrial Revolution, has taken on a new connotation in today's scenario.

In this day and age where IT has become the backbone of businesses worldwide, outsourcing is the process through which one company hands over part of its work to another company, making it responsible for the design and implementation of the business process under strict guidelines regarding requirements and specifications from the outsourcing company.

This process is beneficial to both the outsourcing company and the service provider. The outsourcer reduces costs and increases quality in non core areas of business and utilize his expertise and competencies to the maximum. And now we can see the benefit to the service companies in the Philippines as they mature, prosper and build core capabilities beyond what would generally be possible by the outsourcing company.

Outsourcing in the Philippines continues to boom due to the Filipino's inherent talent and professionalism. Business Process Outsourcing in the Philippines has proved to be beneficial and advantageous to both Filipino professionals and international businesses. The industry is genius; requiring teamwork from employers and professionals to accomplish both of their objectives such as significant cost benefits for excellent quality of work and high remunerations, respectively.

Offshoring, Inc, the leading offshore staff leasing company based in the Philippines, provides such advantage. It is an American owned and operated company with headquarters in Atlanta, Georgia. Offshoring, Inc offers high qualified candidates who go through rigorous search and recruitment processes, making them the cream of the crop in their fields. Offshoring, Inc has a large team of outstanding premium writers, graphic designers, programmers, media managers, quality assurance representatives, data entry clerks and contact center agents. These professionals brag of years of advanced degrees and practical training in the workforce. Grateful to Offshoring, Inc for giving them opportunities to excel in their careers, they fully dedicate their expertise in their jobs.

All potential staff are extensively reviewed with background checks and constant supervision. Offshoring, Inc puts in topmost priority their clients' intelectual property and trade secrets and provides US-based confidentiality and non-compete agreements. Unlike other outsource centers, Offshoring, Inc provides personal attention to maximize the client's team's potential. For a team of 10 seats that the client hires, Offshoring, Inc provides a personal team supervisor for free to hold ultimate accountability for the client's satisfaction. Offshoring, Inc also uses state-of-the-art hardware and facilities to equip the professionals into achieving the best of their products.

With these structural reforms, Filipino professionals not only found jobs, but kept families intact since they do not need to fly abroad and look for better paying jobs outside the Philippines. Outsourcing in the Philippines is very competitive in increasing the velocity of business growth. As a former American clony, Filipinos have western-influenced culture and this compatibility enables stellar service delivery not obtainable in other countries offering lease staffing. The Philippines is also considered as location of choice due to its less expensive labor costs and its steady supply of computer, electronics and internet savvy college graduates who view call center work as a career rather than a temporary job.

The ingenuity of outsourcing has definitely given far more advantages and benefits to both international businesses and professionals and the industry's continuing growth is regarded as the ultimate cost-effective and efficient strategy in this generation of information technology.

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