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Offshoring in the Philippines
September 20, 2006


THE GOVERNMENT'S EFFORTS TO TRANSFORM THE PHILIPPINES BPO HUB OF ASIA


Business process outsourcing is regarded as one of the fastest growing industries in the world. Business process outsourcing in the Philippines became the latest trend in the services sector in the 2000s and is led by demand for offshore call centers. Offshoring in the Philippines is rapidly emerging and having recognized this opportunity, the Philippine government has started implementing various programs to further augment the industry's competitive advantage and attract foreign businesses and clients.

It is estimated that 112,000 people were working in offshore centers in the Philippines in 2005, bringing in revenues of US$1.12 billion for the year. This is a sharp increase from 2000 when call centers employed 2400 people and earned US$24 million.

To ensure that the country maintains its competitive advantage in English fluency, the government advocates and promotes the use of English in Government-owned television networks. The government has convinced colleges and universities to revert to the use of English as the main medium of instruction. Moreover, some colleges and universities will open extensive educational courses in the tertiary level to produce more trained professionals and sustain the influx of offshoring in the Philippines.

As Cong. Louie Villafuerte argues, to step into the future, a country that wants to be a player in the global economy needs bold and well-funded research and development initiatives of its own. To this end, the Philippines will continuously increase budget for science and technology, and education. For in today's global economy, knowledge is the greatest creator of wealth. That being said, Filipino professionals draw their careers and offer excellent services in the field of offshore centers.

Offshoring, Inc, the leading Philippine based American owned and operated company headquartered in Atlanta, Georgia, provides staff leasing services to hundreds of satisfied businesses across the globe. It is the industry leader in hiring and recruitment because the company only hires well-trained and experienced professionals. Offshoring, Inc has a large pool of fully dedicated professionals such as writers, graphic designers, programmers, media managers, quality assurance representatives, data entry clerks and contact center agents, all with at least four year advanced degrees and practical experience in the workforce. Offshoring, Inc allows customers to maximize the cost of utilizing offshore labor while ensuring delivery of services equal or greater than that of a company based in the customers' own country.

In the knowledge economy and the human services industry, offshoring is the most effective method for extending a foreign business' workforce, affording them input and control at every level. Offshoring, Inc's long history of successful collaborations bring many benefits to international companies, who have complete control over the development of their products and/or service from the start to finish.

Offshoring, Inc not only provides hundreds of employment to Filipino professionals, but also allows international companies to be more efficient, gain better profit margins as to cut costs for 30% to 75% while increasing revenue and ability to compete lower prices for consumers. International companies can now eliminate routine tasks and focus on strategic or core business tasks that contribute directly towards the success of their business through Offshoring, Inc.

While in the Philippines there are some developments that still need to be addressed in the long-term, such as infrastructure, more efficient institutions such as Offshoring, Inc, and macroeconomic stability, the government focuses on what can be done to better improve and broaden offshoring in the Philippines given the resources at hand.

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